In the spirit of National Thank You Month in January, all of us at Washington State Closet, Bath & Kitchen want to express our appreciation to our loyal customers. You have entrusted us with remodeling and new construction projects and help make 2017 a busy and successful year.
Choosing a contractor to handle your kitchen and bathroom remodeling is a challenging decision to make. And yet, even with all of the choices, you picked us for your kitchen and bathroom renovations, basement conversions, window and flooring replacements, flooring installation and more. Your patronage allows us to do what we love most—create beautiful homes for the people of Western Washington.
There are lots of ways to express gratitude to others. At Washington State Closet, Bath & Kitchen, we believe that we can best show our thanks to our clients by offering consistently excellent customer service.
Here are just a few of the things that we believe in:
- Keeping promises – We believe that we can show appreciation to our customers simply by delivering what we promised. It is normal for a remodeling contractor to promise the moon during the negotiation phase of the project. Once the remodeling project begins, some contractors fail to be true to their word. The contractor must be honest with the customer. We do all that we can to make our deadlines. If something happens that is beyond our control, we believe in being straightforward with our clients and alerting them of the problem and a timeline for resolution.
- Being sympathetic – In the course of kitchen or bathroom remodeling projects, problems inevitably crop up. We understand how frustrating this can be for our customers who want construction projects to be completed in a timely manner so they can return to life as usual. We believe that the customer is always right. We understand your frustrations and will do all in our power to resolve your concerns.
- Respecting customers’ budgets – We know how expensive it can be to improve your home. We do all that we can to cut costs on labor and supplies. By offering quality work at outstanding prices, we know that we can provide our customers results that improve their lives without hurting their pocketbooks.
We look forward to showing our valued clients how much we appreciate them through our ongoing commitment to customer service.